Assist is an international company specialized in Customer Experience Solutions. Our model represents a unique business system combining design, technology and operations.
Through outsourcing, we offer CRM multichannel services for blue chip companies, both in Italy and abroad, and we are the only Italian BPO company managing multi-channel operations, in fact, over 50% of customer interactions are based on new communication channels: web and mobile chat, SMS, email, social networks. Today we provide these services in 3 Italian offices (Milan, Rome, Naples) and in four centers abroad (Rijeka, Zagreb, Tunis, Tirana).
Each center is equipped with the most advanced ICT technologies and the latest contact center applications, which allows us to guarantee a high level of data security and business performance.
Our secret is in the attention we are devoting to selection and continuous training of our teams in order to offer the best customer experience and ensure the optimal results.
Our goal? Always be the best performer in the market.